Five skills every Facility Manager needs for success

There are several skills and qualifications that every Facility Manager needs to take on the role. Whether you need a diploma or a degree, every position likely has minimum requirements that need to be met. Your employer may focus on your technical skills, but there are also other skills you need as a Facility Manager to be successful. These skills will support the specialised skills required for your job to help you achieve success.

People skills

Facility Managers spend a lot of time working with contractors and service providers, so they need good people skills. People skills are defined as the ability to interact with others respectfully and effectively. You may be the one managing the team, but you’ll need to work well with your colleagues to get your tasks done at the end of the day. You can build trust, respect and create a productive work environment with good people skills.


Flexibility is the ability to adjust to changes in the workplace and a willingness to take on new challenges without being overwhelmed. It may not be in your nature to change your plans or adapt to new situations, but being flexible can help you manage your work, and it shows your employer that you’re dependable, even when work isn’t going according to plan. To become more flexible, focus on accepting what you can’t change and keep the end goal in mind. Choose to take on new challenges with confidence – you may find that your attitude towards unexpected situations will become more positive.


Without good communication skills, you wouldn’t get your tasks done. As a Facility Manager, you need to accurately communicate with your staff, contractors, project managers, and suppliers so that the buildings and facilities you oversee are well-maintained. While verbal communication is essential to share ideas or messages effectively, good written communication is just as important. As your job involves putting together maintenance reports and keeping a record of building inspections, you’ll need to write effectively to communicate the work that needs to be done meticulously.

Time management

Time is one of your most valuable assets. You’ll need to manage it well to attend to maintenance jobs, unexpected emergencies and keep the properties you oversee in good shape. You can do a few simple things to manage your time well. Before your day starts, put a plan of action in place to give your day structure and help you meet your deadlines. You can also set a time limit for every task on your schedule to help you keep track of the time spent on every job. Make delegating a priority rather than an option. Let your team take on some of your responsibilities, so you can focus on assignments that need your attention.

Analytical thinking

Analytical thinking is the ability to examine data systematically and logically to identify challenges and solve problems. It’s an essential skill for any Facility Manager to develop as it can help you solve problems quickly and effectively. You can improve this skill by reading more books, playing brain games, practising problem-solving, finding a creative outlet, or exercising to enhance brain function. When you need to identify problems and find solutions, you can use a tool like Facility Management Software to get reports and data to help you make well-informed decisions.

What to Do When a Direct Marketing Campaign Comes Up Short

Business owners know how difficult it can be to market their products and services. Competition can be fierce. In setting up a direct marketing campaign it would not take much to dampen spirits when there is very little immediate response. Such is the power of marketing.

Most businesses are perceived as a reflection of the person owning it. Being human we like to know that we have worth, therefore our business should have worth too. When met with a failed direct marketing campaign an owner may take it personally and begin to wonder if the company is invisible to the masses, how can he possibly matter?

I hate to be the one to burst a bubble, but a business is not a person. It is an entity that has people turning the wheels of commerce to sell products or services; it is not a salient being.

Finding the best way to use direct marketing for growth and profitable return on investment requires testing, time and patience. Do not take it subjectively if an idea fails to elicit instantaneous results. There could be a number of reasons why that marketing strategy broke down. Try again!

Companies are trying to determine how they can become the industry leader in a world that has gone advertising mad. Most are jockeying for position at the head of the pack. All want to know what marketing concept is going to be the one to not just open the box of notoriety, but make it explode into tiny pieces?

If you know your idea has merit, walk away for a few days. Come back and evaluate it with fresh eyes. With an abundance of marketing mediums available, use as many of them as you are able. Be creative in your message. Think outside the box. If your forte is not in the creative end of marketing, hire a professional. Use their expertise to your advantage.

If you are being careful about money, invest in initiatives you know will work by testing with small groups before launching a full campaign. From emails to direct mail and ads, you will have more confidence in your results. How can you gauge success without tracking the results? There are all kinds of new ways to track ads, emails, direct mail and even trade show results. With real-time dashboard technology the sky is now the limit: and it is easy.

When we stop trying, we stop succeeding. Never give in to defeat. With testing, time and patience, eventually something will click. When that happens, you can look back and wonder why those doubts ever entered your mind.

Shout your ideas into the wilderness even if only the trees are there to hear. Let your voice become hoarse and rough. Show the world you may get knocked down but you will always get up and fight again.

Failure is not the end of an idea. By falling short we are given another opportunity to make things right. As Thomas Edison said, “I have not failed. I’ve just found 10,000 ways that won’t work.”

Using Network Marketing Strategies

One of the best ways to form new business contacts is through network marketing strategies. It allows you to meet people that can become potential clients or give you referrals. Although it often takes work, network marketing strategies may be the best way to get you new business.

When choosing a networking group, it is important to choose a group that will be in your target area. This ensures that the people that attend will not be an inconvenience when you are called to perform services for them. It also allows for you to target your efforts, as you can determine which of the people that you meet will want the services you provide. This can be more effective than a direct market campaign, as it allows you to make informed decisions on who receives your marketing.

It is important to try and make a good impression when you attend a marketing group. If you go in person, you need to use an official tone when introducing yourself. This allows you to form a professional relationship, which can serve to provide a business opportunity in the future. It will also make a person more comfortable if they want to refer a customer or a friend to you. Many people do not want to send friends or business associates to businesses that are not professional.

By using networking strategies, you can meet new customers. You have the ability to market directly to a customer base, rather than trying a blind marketing campaign. It is important to present yourself professionally, as this will be more convincing when trying to find new clients. For more information on direct mail check out offline arbitrage bonus.